DECLARATION OF CONFIDENTIALITY AND PROTECTION OF PERSONAL DATA
Update on Personal Data Processing
We would like to inform you that for onebook4you.com the protection of personal data of our customers is of primary importance. For this reason, we take appropriate technical and organizational measures to protect personal data we process and ensure that the processing of personal data is always in accordance with the obligations established by the legal framework, both in the company itself, and by third parties processing personal data on behalf of the company.
What is GDPR?
The General Data Protection Regulation (GDPR) 2016/679 is the new European Union (EU) regulatory framework in the field under consideration. Purpose of the Act is to establish the conditions for processing personal data, to protect the rights and freedoms of individuals and in particular the right to privacy.
Onebook4you.com based in Corfu, email: firstname.lastname@example.org, website: onebook4you.com as legally represented, informs that, for the purposes of its business activities, it processes its customers’ personal data in accordance with the applicable national law legislation and European Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter “the Regulation”) as it applies.
For any matter relating to the processing of personal data, you can contact the Data Protection Department and onebook4you.com Data Protection Officer (DPO) to the following contact information:
Data Protection Officer (DPO): Peter Kriss
What categories of personal data are we processing?
The personal data you provide us, that is, your Full Name, Postal Address, Postal Code, State, City, Region, Country, Telephone Number and your Email Address (email address), VAT, Tax, Occupation, we only process them when we have a legitimate reason to do so.
What are the legitimate reasons for processing your personal data?
Legal reasons for processing your personal information are:
(a) the provision of the services you give us and you wish to receive from us, such as the purchase of products (ex. the purchase of a book) and consequently fulfilling our statutory obligations in this context
(b) safeguarding and protecting the legitimate interests of yours as well as ours.
(c) compliance with a statutory obligation, such as regulatory compliance for tax purposes
(d) your consent under the specific conditions set forth in the legal framework in order to receive updates on products, services, offers etc. onebook4you.com or third party affiliates, which process personal data according to the current framework
By providing your consent, you declare responsibly that you are over 16 years of age. If you are under 16, you can use our website only with the participation and approval of a parent or guardian.
How and why do we use your personal information?
- Create an Account
Personal data is collected when you create an account at IANOS.GR, a site managed by onebook4you.com. When you create an account, you may be asked for more information, but the minimum for the agreement and execution of the agreement will have the required field mark.
Your registration is complete. Your user name is now your email address and the password is your personal ID.
The user should not communicate the personal password to third parties, nor should he store them in electronic or printed form to prevent any unauthorized use. In the event of the disclosure of the codes to a third party, the user has the obligation to immediately inform onebook4you.com
In the event of data exposure, onebook4you.com has no liability if it has not previously been informed of the illegal use of such data.
Also by creating an account in our e-shop you can edit the data to add or remove items. These data will be used to make the checkout process easier each time you visit our e-shop and choose to be connected.
- Complete an Order
Personal data is also collected when you place an order on our e-shop, onebook4you.com. In order to complete your order and create an account, you may be asked for more details, but it will be the minimum for the conclusion and execution of the agreement. These items are marked with a mandatory field. The items in this account will be used to complete the order and you will need to fill in some additional details, such as payment method information, different shipping address (optional), invoice issuance (VAT ID, , name), where necessary.
As part of the order completion, some of these data are transferred to affiliated companies. Therefore, they are transferred to transport companies for the transport and delivery of your goods. The carriers may contact you to ask for clarifications and to inform you about the delivery of your products. In addition, the data is transmitted when payment is made to payment providers (banks, PayPal). We on our part use high security systems to prevent data exposure from malicious systems.
- Sending information and promotional material / corporate news
During your visit to our onebook4you.com website, you have the option to fill out a contact form by providing your e-mail address for registration in our Newsletter.
The data collected from our site may be used to contact you for promotional and promotional purposes to inform you about products and offers that may be of interest to you by email provided you have given your consent under these conditions which sets the legal framework.
In the interest of onebook4you.com’s legitimate interest in generating market interest in its products and services, we may process information published on the internet in search engines and social media applications (Google, LinkedIn, Facebook, Twitter, Instagram) to creating customized promotion and updating of the potential customer by phone and / or email for the above commercial purpose. A legal basis is the voluntary publication of your information on search engines and your subscription to social media where it is taken as an explicit consent to publish information depending on the settings of the applications you manage.
The legal bases for the above treatment are both the fulfillment of our contractual obligations (GRDP Article 6 (1b)) and the legitimate interest of our company ( GRDP Article 6 para. 1Col.).
- Customer Satisfaction Survey – Reviews – Ratings
The data we collect from our site is used to participate in Customer Satisfaction Survey, provided you have given your consent under the specific conditions set out in the legal framework. The Customer Satisfaction Survey is carried out by a score, criticism or email message for any of the products from onebook4you.com products or services and it is essential to keep an account.
If a review contains abusive content, offensive comments, personal information, negative advertising etc., onebook4you.com reserves the right to refuse to post it. User Reviews and Comments are personal opinions and opinions of the users themselves and do not necessarily reflect the opinions of onebook4you.com, which in no way can be held responsible for any of these views. Submitting a review is done exclusively by email from the “Contact” menu while scoring is done by selecting the desired stars.
- Personalized update (profiling)
In order to provide you with the best possible experience, personal data collected from our site may be used to send personalized updates, provided you have given your consent, subject to the specific conditions set out in the legal framework. Personalization based on your needs and preferences (profiling) is based on the data we draw from your personal data, such as the occupation, the residence area, etc., or on the basis of the results of the Customer Satisfaction Survey and the purchases you make.
Profiling is defined as any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects of personal preferences and interests or movements.
Please be advised that profile marketing is taking place when you consent to receive updates about our services and offers, personalized to your personal preferences and interests.
Where is your data shared?
Onebook4you.com, in the context of completing an order in our e-shop, some of this data is transferred to affiliated companies. Hence, they are transferred to transport companies for the transport and delivery of your goods. The carriers may contact you to ask for clarifications and to inform you about the delivery of your products.
Also, this data is accessible to support and marketing information systems of the e-shop, where onebook4you.com ensures their protection with strict confidentiality and continuous control over the appropriate and organizational measures taken by these companies.
Finally, the data is transferred when payment is made to payment providers. We on our part use high security systems to prevent data exposure from malicious systems.
Right to be revised:
You have the right to study, correct, update or modify your personal data.
Right to delete:
You have the right to request a deletion of your personal data when we process it on your consent or in order to protect our legitimate interests. In all other cases (such as, for example, where there is an agreement, the obligation to process personal data required by law, public interest), this right is subject to specific restrictions or does not exist as the case may be.
Right to limit processing:
You have the right to request a limitation on the processing of your personal data in the following cases: (a) when you dispute the accuracy of your personal data and until it is verified, (b) when you oppose the deletion of personal data and ask for a deletion limiting their use, (c) when personal data is not needed for processing purposes, you are nevertheless essential for the establishment, practice, support of legal claims, and (d) when you object to the processing and until it is verified that there are legitimate reasons that concern us and overrides the reasons why you are opposed to the treatment.
Right to oppose processing:
You have the right to object at any time to the processing of your personal data where, as described above, it is necessary for the purposes of legitimate interests we seek as processors, as well as for processing for direct marketing and consumer profile training.
Right to portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them with commonly used editing methods. You also have the right to ask us, if technically feasible, to pass the data directly to another processor. Your right to do so exists for the data you have provided to us and is processed by automated means based on your consent or performance of a relevant agreement.
Right to withdraw consent:
Lastly, onebook4you.com informs you that where processing is based on your consent, you have the right to recall it voluntarily, without prejudice to the legitimacy of the processing based on your consent, before you revoke it. To withdraw your consent, you can use the subscription options by following (by clicking) the corresponding link in our electronic communications or by contacting email@example.com.